Product Care

Shipping + Returns + Refunds

All items are handcrafted and might have slight variation between products. If item is one of a kind, the photo will display the exact item.

Each handmade piece of Jillian Taylor Co Jewelry is delicate due to their nature, and proper care should be taken. Avoid exposure to sunscreens, lotions, and excessive moisture. If item needs to be repaired within one year of purchase, the repair will be free. If item is outside of the one year purchase time, please contact jilliantaylorco@gmail.com for repair fee information.

Please allow 24 - 48 hours before item is shipped.

If you are not satisfied with your order, we offer store credit. Item must be returned within 7 days of receipt. Item must be postmarked within the 7 day period and sent back in new and unused condition with same packaging as received.

If you are in Atlanta and want to Venmo + pick up item, contact JillianTaylorCo@gmail.com.


Availability

Some items might be sold out before www.JillianTaylorCo.com reflects accurate inventory status. Should this happen, we will contact you and offer item swap or refund.


International Shipping

We offer international shipping! Contact jilliantaylorco@gmail.com for additional information. Jillian Taylor Co is not responsible for any duties and/or taxes.